Recove Hakone

I liked the staffs except the breakfast receptionist Mr. Suzuki, room size, clean, breakfasts, and the hot spring on site.

Excellent hotel, stayed in the family room - lobby was absolutely amazing and the staff were so friendly. Onsen was beautiful, well kept and maintained. Really enjoyed my stay here. It's a shame we didn't get to stay long enough to enjoy the onsen more. There's a family mart literally outside the hotel so you can always grab supplies there and get it to your room. Roomy was excellent (family room) can't speak about the other rooms. I loved it so much I wish i could have stayed longer with a lot more of family. There was a lot of guests who kept the environment very enjoyable. Very children friendly !!

Room was clean, tatami room spacious enough for 5 people. Felt safe - also had a safe in room for valuables Bath house - very clean, good facilities Breakfast was great value - 1000 yen for high quality buffet with an omelette and sushi chef. Exceptional service from staff - I was impressed by how good their English was - made communicating so much easier than other Japanese hotels! No complaints regarding staff, room or facilities - all perfect. Would definitely stay here again, it’s a shame I was only there for one night.

The breakfast buffet was delicious and we liked how many different food options was provided. We feel the wide variety of food that was prepared provided an opportunity to satisfy all patrons who attended the breakfast buffet. We felt the water used for the hot springs was hot and relaxing and it was nice to also have the opportunity to use a sauna at the hotel as well. From the amenities provide on site, we feel this hotel provided a wide range of things for people to do to enhance their stay, like the arcade available and the access to massage service.

Location , support, connectivity And staff I would like to mention about yashini and Helpdesk person support they helped us regarding wifi resolution and book my ticket regarding cruise